Refund policy

Refund and Replacement Policy
At Decor With MRA, we value customer satisfaction and strive to provide the best service for your interior wall art needs. Our refund and replacement policy is as follows:

Damage During Dispatch

If any breakage occurs to the frames or artwork during the dispatch process, we will replace the damaged item(s) at no additional cost.
Customers are requested to provide photographic evidence of the damage within 24 hours of delivery to initiate the replacement process.

Hassle-Free Replacement

Once the damage is verified, we will promptly dispatch the replacement item(s) without requiring the return of the damaged product, ensuring a smooth and quick resolution.

Exclusions

Damage caused after delivery (e.g., during installation or mishandling) is not covered under this policy.

Note: Custom or made-to-order items may be subject to specific terms, which will be communicated at the time of purchase.

Contact Us
For any concerns or to report damage, please reach out to us at:

Email: info@decorwithmra.com
Phone/Whatsapp: +92-324-6909881
Customer Service Hours: 09:00 a.m - 06:00 p.m

By offering a hassle-free replacement service, we aim to build trust and ensure that your experience with Decor with MRA remains exceptional.